President North America, Lenovo
As Lenovo’s President of North America, Jay Parker is responsible for North America sales, daily operations, growth and profitability of the region -- encompassing the United States and Canada. Prior to assuming this position in February 2013, Mr. Parker served as Vice President and General Manager of Lenovo’s North America Consumer and Small-Medium business unit. His responsibilities included commercial channel and retail sales, marketing, and product management for Idea and Think brands.
Under his leadership, Lenovo has seen a dramatic increase in the retail presence and consumer sales, as well as unprecedented gains in the commercial channel business.
When he joined Lenovo in 2007, Mr. Parker held the role of Vice President, Operations for North America. In this position, he was responsible for sales operations, product management, pricing, supply/demand, and incentives/commissions for the region.
Before joining Lenovo, Mr. Parker spent more than 10 years at Dell, Inc. most recently leading worldwide marketing for server products. He held a similar role for notebook computers, with additional experiences across various business, consumer, and operational functions.
Mr. Parker holds a master’s degree in Business Administration from the University of Maryland and the bachelor’s degree in the same field from Wake Forest University.
Executive Director, Marketing Lenovo NA
David currently manages all North American branding and marketing activities, including advertising, sponsorships and b2b marketing. This role entails national advertising programs, Lenovo's NFL sponsorship, social and online media, and more.
Prior to this role, David led Lenovo's marketing efforts focused on consumer and commercial channels in North America.
David has had stints at two global advertising agencies. At Young & Rubicam in Detroit, David managed Lincoln's $100 million+ national advertising program, and at J Walter Thompson in New York, David directed the Bermuda Department of Tourism account.
Customer Service and Leadership Speaker
Doug was the head of training for Disney's world famous Disney University at their Corporate Headquarters, the Disney Studios. Doug provided the famous Disney University "Traditions" program. Doug is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness. Fluent in Japanese, and as part of Disney's Imagineering group, Doug was on the start-up team for Tokyo Disneyland, Disney's first international theme park. After Disney, Doug teamed with a Stanford University professor to develop the Intercultural Relations Institute. Doug has worked with companies such as AT&T, Coca-Cola, Toshiba, Marriott, Kaiser Healthcare, Procter & Gamble, BMW and Wells Fargo.He is the author of numerous articles and five books on leadership, customer service and international business, including his most recent: "The Changing Face" addresses how businesses can thrive in this era of cultural diversity and global competitiveness, and "Even Monkeys Fall from Trees: The Art and Science of Outstanding Customer Service" which focuses on a balanced approach to service, leadership and teamwork.